Effective Date: 29th November 2024

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At Kore Clothing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or make a purchase. By using our website and services, you agree to the practices outlined in this policy.

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1. Information We Collect

We may collect the following types of personal information when you interact with our website or purchase our products:

• Personal Identification Information: Name, email address, phone number, mailing address, billing address, and payment information (credit card number, expiration date, and billing details).

• Account Information: Username, password, and account preferences.

• Transaction Information: Details of your purchases, payment method, shipping information, and transaction history.

• Usage Information: Your IP address, browser type, operating system, device information, pages you visit, and actions you take on our site (such as browsing products, adding items to your cart, etc.).

• Marketing and Communication Preferences: Information about how you interact with our marketing communications, including emails, SMS messages, and promotional offers.

 

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Process Orders and Transactions: We use your payment and shipping details to fulfill your orders, process payments, and provide customer service.

• To Improve Customer Experience: We may use your information to personalize your shopping experience, recommend products, and tailor our website content to your preferences.

• To Communicate with You: We may send order updates, shipping notifications, and promotional messages based on your preferences. You can opt-out of marketing communications at any time.

• To Enhance Website Functionality: We may analyze your usage data to improve the design, functionality, and performance of our website.

• To Protect Against Fraud: We may use your information to detect and prevent fraud or illegal activities.

 

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party vendors (such as payment processors, shipping companies, and marketing partners) who help us operate our business. These service providers are required to protect your data and use it only for the purposes for which we disclose it.

• Legal Compliance: We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights, investigate fraud, or respond to a government request.

• Business Transfers: If Kore Clothing is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if any such transfer occurs.

 

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies to protect sensitive information, such as payment details, during transmission. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access, review, and update your personal information by logging into your account or contacting us directly.

• Opt-out of Marketing: You can opt-out of receiving marketing emails or SMS by following the unsubscribe instructions included in each communication or by contacting us directly.

• Data Deletion: You can request that we delete your personal information, subject to certain legal exceptions (such as retaining transaction records for tax or legal purposes).

• Cookies and Tracking: You can manage your cookie preferences through your browser settings. For more information about cookies, please refer to our Cookie Policy (if applicable).

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us remember your preferences, analyze site traffic, and personalize content. You can control how cookies are used by adjusting your browser settings, but please note that disabling cookies may affect your experience on our site.

 

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data as soon as possible.

 

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Kore Clothing. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

• Email: koretautuhi@gmail.com

• Phone: 07874316673

• Mailing Address: 24C Earl Road, Rackheath Industrial Estate, Norwich, NR13 6NT

 

By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms. Thank you for choosing Kore Clothing!