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Shipping Policy

Processing and Shipping Time
We take great care to fulfill your order promptly, but please note that due to high demand or specific inventory practices, our typical processing and shipping time may take up to 3 weeks from the date of purchase. Once your order is shipped, you will receive a shipping confirmation email with tracking details so you can follow the journey of your order.

Shipping Rates
Shipping rates depend on the destination and the size/weight of your order. The cost of shipping will be calculated at checkout based on your delivery address.

• Domestic Shipping: [Insert Shipping Rate]

• International Shipping: [Insert Shipping Rate]

Please note that shipping times may vary based on your location and customs processing (for international orders).

Order Tracking
Once your order is shipped, you'll receive an email with tracking information. You can use this information to track your order on the carrier's website. If you have any issues with tracking, feel free to reach out to our customer service team at [Insert Contact Email].

 

Returns Policy

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We want you to be completely happy with your Kore Clothing purchase. If you're not satisfied for any reason, you can return your items within 30 days of receiving your order. Please read our returns guidelines below for more details.

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Eligibility for Returns
To be eligible for a return, items must meet the following conditions:

• The item must be unused, unworn, and in the same condition that you received it.

• The item must be returned with all original tags and packaging intact.

• Final Sale items are non-returnable. These will be clearly marked on the product page at the time of purchase.

 

How to Make a Return

1. Contact Us: To initiate a return, please email our customer service team at [Insert Contact Email] with your order number and the items you wish to return.

2. Return Authorization: After receiving your request, we will provide you with a Return Authorization (RA) number and instructions for returning your items.

3. Ship the Item: Once you have your RA number, securely pack your item(s) and ship them back to us at the address provided in your return instructions. Please note that you will be responsible for the return shipping costs unless the return is due to a defective or incorrect item.

4. Inspection and Refund: Once we receive your return, our team will inspect the item(s) and process your refund. Please note that returns can take up to 10 business days to be processed after receipt. We will notify you via email once your return is complete.

 

Refunds
Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear on your account, depending on your payment provider.

Exchanges
We currently do not offer direct exchanges. If you would like a different size, color, or style, we recommend returning the item for a refund and placing a new order.

Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us immediately at [Insert Contact Email] with your order number and a photo of the damaged or incorrect product. We will cover the return shipping costs and provide a full refund or send you a replacement, depending on your preference.

 

Important Notes

• Shipping Delays: While we strive to ensure all orders are processed and shipped on time, please note that shipping times may be impacted by unforeseen circumstances, such as holidays, weather delays, or supply chain issues. We appreciate your understanding and patience.

• International Returns: If you are returning an item from outside the United States, you are responsible for any return shipping costs and customs duties. We recommend using a trackable shipping service to ensure your return reaches us.

• Non-Returnable Items: For hygiene and safety reasons, certain items (such as undergarments, swimwear, and accessories) may not be eligible for return unless they are defective or damaged.

 

Contact Us

If you have any questions about shipping, returns, or need assistance with your order, please don't hesitate to reach out to our customer service team. We're here to help!

• Email: Koretautuhi@gmail.com

• Phone: 07874316673

• Mailing Address: 24C Earl Road, Rackheath Industrial Estate, Norwich, NR13 6NT

 

Thank you for shopping with Kore Clothing! We appreciate your business and are committed to providing you with great products and excellent customer service.